Data Processing Agreement
Last Updated: June 25, 2026
This Data Processing Agreement (“DPA”) describes how Rogo Technologies, Inc. (“Arvo”) processes Personal Data in connection with its software platform and related services (the “Services”).
This DPA is intended to provide transparency regarding Arvo’s data processing practices and reflects the requirements of Article 28 of the General Data Protection Regulation (“GDPR”).
Roles of the Parties
For purposes of GDPR:
Arvo acts as a Data Processor
Customers using the Services act as Data Controllers
Arvo processes Personal Data solely for the purpose of providing the Services and in accordance with the instructions of its customers.
Scope and Nature of Processing
2.1 Nature of Processing
Arvo processes limited Personal Data as necessary to operate, secure, and improve its enterprise software, including:
Authentication
Product functionality
Security and fraud prevention
Aggregated usage analytics
Server routing and system administration
Optional cloud storage, synchronization, backup, or administrative audit functionality
Where cloud storage or synchronization features are enabled, meeting content may be hosted within Arvo’s secure cloud infrastructure.
2.2 Categories of Data Subjects
Employees, contractors, or authorized users of customer organizations
Business contacts interacting with Arvo for sales or support purposes
2.3 Categories of Personal Data
Arvo processes only limited Personal Data, including:
Pseudonymous technical identifiers (e.g., machine or device IDs and IP addresses)
Authentication identifiers (user name, email address, license key)
Basic usage and performance metadata
Business contact details (such as name, business email, company, and role), where applicable
Meeting content submitted to the Services, which may include names or other Personal Data contained within notes or transcripts
Arvo does not intentionally process special categories of personal data.
Purpose of Processing
Arvo processes Personal Data solely for the following purposes:
Providing and maintaining the Services
Enforcing authentication and preventing misuse
Ensuring platform security and reliability
Producing aggregated, non-content-based usage analytics
Supporting customer communications and support
Arvo does not process Personal Data for advertising, behavioral profiling, or consumer marketing.
Arvo Obligations
Arvo commits to:
Processing Personal Data only as necessary to provide the Services
Ensuring personnel are subject to appropriate confidentiality obligations
Implementing appropriate technical and organizational security measures
Assisting customers, where reasonably possible, with data protection obligations
Notifying customers without undue delay of any Personal Data breach
Data Security Measures
Arvo implements appropriate technical and organizational measures, including:
Encryption in transit and at rest (where applicable)
Access controls and least-privilege permissions
Secure license validation mechanisms
Internal security policies and reviews
Vendor risk management and contractual safeguards
Sub-Processors
Arvo may engage trusted third-party service providers (“Sub-processors”) to support the operation of the Services.
Arvo ensures that:
Sub-processors are bound by written data protection obligations
Sub-processors provide appropriate security safeguards
Arvo remains responsible for Sub-processor compliance
A current list of Sub-processors is made available separately.
International Data Transfers
Arvo may process limited Personal Data outside the European Economic Area (“EEA”), including in the United States.
Where required by law, such transfers are safeguarded through appropriate mechanisms, including:
Standard Contractual Clauses (SCCs)
Contractual, technical, and organizational security measures
Data minimization and pseudonymization
Data Subject Rights
Taking into account the nature of processing, Arvo supports customers in responding to data subject requests where reasonably feasible.
Because Arvo primarily processes pseudonymous technical identifiers, Arvo may not be able to identify a data subject without additional information. Where identification is not possible, certain data subject rights may not apply.
Data Retention and Deletion
Personal Data is retained only for as long as necessary to operate the Services or meet legal obligations
Meeting content stored in Arvo’s cloud environment (where enabled) is retained in accordance with the customer’s configuration and retention settings
Upon termination of service usage, Personal Data is deleted or anonymized in accordance with Arvo’s retention practices, unless retention is legally required
Updates to This DPA
Arvo may update this DPA from time to time to reflect legal or operational changes. Updates will be posted on this page.
Contact
For questions regarding this DPA or data processing practices:
Arvo AI, Inc.
Email: [email protected]